Customer Service Manager

3 weeks ago


Hyde, United Kingdom Greggs plc Full time
Customer Service Manager Job

We are seeking an experienced Customer Service Manager to lead our team in delivering exceptional customer service and driving sales growth. The successful candidate will have a track record of supervising teams, excellent communication skills, and experience working in a fast-paced food-on-the-go environment.

About the Job
  • Lead the team to deliver outstanding results and maintain high standards of customer service
  • Drive performance through recruitment, training, and development, as well as colleague engagement
  • Monitor wage controls, waste controls, and customer service standards
Perks
  • A competitive salary of £36,000 - £41,000 per annum with commission
  • A colleague discount allowing you and a family member to enjoy up to 50% off Greggs products
  • Free hot drinks during shifts
  • Paid breaks for recharging and relaxation
  • 10% share of profits with colleagues
  • Holiday entitlement that grows with your career
  • Colleague share plans for investing and saving
  • A pension scheme with employer matching contributions up to 6%
  • A confidential employee assistance helpline for wellbeing support
  • Long service awards celebrating milestones
  • Savings and discounts across various brands and retailers


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