Customer Support Manager UK

6 hours ago


Hyde, United Kingdom Perpetual Engineering Full time
Perpetual Engineering is seeking a Customer Support Manager UK to lead our UK-wide Service Helpdesk operations. As a key member of our team, you will oversee remote field-based Engineers and ensure that they are equipped to provide exceptional customer service.

Responsibilities:
  • Lead and manage the UK-wide Service Helpdesk operations
  • Develop and implement strategies to improve customer satisfaction
  • Collaborate with cross-functional teams to resolve customer issues

Requirements:
  • Proven experience in customer support or helpdesk management
  • Strong leadership and communication skills
  • Ability to analyze data and make informed decisions

What We Offer:
  • Competitive salary up to £35,000
  • Flexible working arrangements
  • Ongoing training and development opportunities


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