UK Helpdesk Operations Director
6 hours ago
We are seeking a highly motivated and experienced UK Helpdesk Operations Director to join our team at Perpetual Engineering. As a key member of our leadership team, you will be responsible for leading our UK-wide Service Helpdesk operations and developing strategies to improve customer satisfaction.
Key Responsibilities:
- Lead and manage the UK-wide Service Helpdesk operations
- Develop and implement strategies to improve customer satisfaction
- Collaborate with cross-functional teams to resolve customer issues
Requirements:
- Proven experience in customer support or helpdesk management
- Strong leadership and communication skills
- Ability to analyze data and make informed decisions
Salary: Up to £35,000 + package
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Helpdesk Manager
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Helpdesk Manager
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Hyde, United Kingdom Perpetual Engineering Partnerships Limited Full timeHelpdesk Manager – Facilities – Up to 35,000 + Package We are recruiting for a growing organisation who are looking for Helpdesk Service Manager to work in their head office on their Service Helpdesk managing the UK wide remote field based Engineers, Workload scheduling, planning PPM works and Reactive callouts, and other tasks to include procurement,...
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Helpdesk Service Operations Lead
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Helpdesk Manager
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Customer Support Manager UK
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