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Soft Facilities Management Director

1 month ago

London, Greater London, United Kingdom Corecruitment Full time

Operations Overview

The General Manager will oversee day-to-day operations across all departments, including retail catering, cleaning, portering, security, pest control, linen, and helpdesk services. This role requires a strong understanding of financial management and the ability to develop and implement strategies to improve customer experience.

Key Responsibilities

  • Direct and manage a team of professionals to deliver exceptional service to clients
  • Develop and implement operational strategies to improve efficiency and customer satisfaction
  • Manage budgets and financial reports to ensure compliance with contractual obligations
  • Build and maintain strong relationships with clients and stakeholders

Requirements

  • Proven experience in soft FM operations management
  • Strong financial management skills, including budgeting and P&L management
  • Excellent communication and interpersonal skills
  • Able to develop and implement strategies to improve customer experience

This role is ideal for a motivated and experienced professional looking to take on a senior leadership position in a dynamic and growing company.