Customer Liaison Officer

2 days ago


Aldershot, Hampshire, United Kingdom TSR Recruitment Limited Full time

**Job Title:** Customer Liaison Officer
**Location:** Sussex, Hampshire

We are currently seeking an experienced Customer Liaison Officer to join our team in the Social Housing sector. The successful candidate will have strong face-to-face customer service skills and be able to build effective relationships with residents.

The role will involve:

  • Visiting tenants in their homes to discuss issues and concerns
  • Preparing correspondence to cover access, delays in works, and resolving issues
  • Collecting KPIs upon work completion and logging the results
  • Arranging appointments for workers and subcontractors as necessary

The ideal candidate will have:

  • A driving license is essential
  • Strong face-to-face customer service experience
  • Good communication skills, both oral and written
  • Flexibility to accommodate the needs of residents
  • Excellent time keeping and organisational skills
  • Basic IT knowledge

The salary for this position is estimated at £28,000 per annum, plus a car allowance. If you are interested in this opportunity, please apply online today by attaching a copy of your current CV.



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