Customer Service Representative

1 month ago


Aldershot, Hampshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

We are seeking a skilled Customer Service Representative to provide exceptional support to our customers. Key responsibilities include:

  • Handling customer inquiries and resolving issues efficiently.
  • Providing accurate product information and answering customer queries.
  • Escalating complex issues to senior team members when necessary.
  • Processing customer orders and managing account information.
  • Collaborating with internal teams to ensure seamless customer experiences.

Requirements:

  • Previous experience in a customer-facing role is preferred.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Proficiency in Microsoft Office and CRM systems.
  • Flexibility to work varied shifts, including weekends.

Benefits:

  • Competitive salary with performance-based incentives.
  • Pension scheme and healthcare benefits.
  • Training and development opportunities.
  • Supportive work environment with clear career progression.


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