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Business Administration and Facilities Assistant

2 months ago

Portsmouth, Portsmouth, United Kingdom Corrigenda Group Limited Full time

{"h1": "Business Administration Apprentice - Portsmouth", "p": "We are seeking an enthusiastic Business Administration Apprentice to join our team at Corrigenda Group Limited. As a Business Administration Apprentice, you will learn the role of a Customer Service Administrator and be responsible for handling client requests, generating jobs, and providing feedback to customers.

Key Responsibilities:

* Initial handling and logging of various client requests via telephone, email, or online portals
* Generating jobs on the Corrigenda CAFM system
* Raising and issuing purchase orders for materials and subcontractors
* Processing and inputting worksheet information correctly onto our system
* Liaising with and providing feedback to customers on the progress of jobs
* Liaising with external contractors
* Relaying instructions to engineers and collating details of works in progress
* Liaising with contract managers and engineers to ensure effective communication
* Updating client portals
* Assisting with arranging site access & appointment bookings with clients
* Answering the phone in a timely manner and directing calls / taking messages accordingly
* Other general administrative duties

Requirements:

* A minimum of C/4 grade in English and Math (or equivalent)
* Great attention to detail
* Excellent written and verbal communication skills
* Ability to work as part of a small team to become a 'Team Player' whilst demonstrating initiative and ability to work independently
* Confident when speaking on the phone with a pleasant manner
* Well organised and able to prioritise workload
* IT literate – must be confident in all Microsoft Office Packages

Benefits:

* Competitive salary
* Discretionary company performance related annual bonus
* 31 days' annual holiday (inclusive of Bank Holidays)
* BUPA Cashplan
* Enrolment into our pension scheme
* Continuous training and development
* Employee Assistance Programme
* Refer a friend reward scheme
* Health and wellbeing staff discount website through BUPA
"}