Hotel Ambassador

4 weeks ago


Manchester, United Kingdom Hotel Gotham Full time

Be a part of our vibrant team as a Hotel Ambassador, where you'll be the face of our hotel, greeting and welcoming guests with a warm and friendly personality.

As a key member of our team, you'll provide guidance and local recommendations to ensure our guests have a great stay in the city.

Key Responsibilities:

  • Deliver exceptional customer service to our guests
  • Provide expert knowledge of the local area to enhance the guest experience
  • Work collaboratively with the team to ensure seamless service delivery
  • Take ownership of guest issues and resolve them promptly

Why work with us?

We're committed to supporting our colleagues in their careers, with opportunities for growth and development through our 'GROWonline' learning portal and regular coaching and training.

Our colleagues enjoy a range of benefits, including special rates on hotel rooms, a company-wide recognition scheme, and access to ongoing job-related training programmes.

Our Story

We're part of the Fattal Hotels Group, operating over 230 hotels across Europe and Israel, with plans for expansion in the UK and Ireland.



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