Hotel Service Ambassador

3 days ago


Manchester, United Kingdom Moxy Manchester City Hotel Full time

We're seeking a Hotel Service Ambassador to join our team at Moxy Manchester City Hotel. This is a full-time permanent contract with a competitive salary of £11.42/hr (increasing to £11.67 after probation) and staff keeping 100% of all tips.

This role involves creating positive experiences for our guests, running the bar, managing hotel room inventory, checking guests in/out, managing bills and payments, preparing food, cleaning, tidying, restocking, taking deliveries, and organizing BOH areas. Additionally, you'll follow all food safety, licensing, and health and safety policies to work safely.

To be successful in this role, you'll need to have high energy, a fearless do-it-yourself attitude, good people skills, and the ability to multitask while providing great service. Having experience within the service industry, knowledge of hotel systems like Opera and/or Micros, and Food Safety & Licensing laws are also beneficial. Travel experience and knowledge of the travel industry can also be an asset.

As a valued member of our team, you'll enjoy various benefits, including access to the Marriott explore program, which offers discounted stays across 8,000+ hotels worldwide; 50% discount on food and drink; and the Marriott Learning & Development platform for training requirements. You'll also have access to the WeCare app, a solution designed to support your mental, physical, social, and financial wellbeing.


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