Customer Service Ambassador

3 weeks ago


Manchester, United Kingdom JW Lees Full time

**About the Role**

We are seeking a skilled and passionate individual to join our team as a Customer Service Ambassador at JW Lees.

As a Customer Service Ambassador, you will be responsible for providing exceptional customer service and creating memorable experiences for our guests.

Main Responsibilities:

  • Deliver best-in-class customer service and tailor your approach to meet individual customer needs
  • Support your teammates in all areas, helping out wherever needed
  • Gain a comprehensive knowledge of our beers and be confident in recommending drinks to customers
  • Previous experience is not essential, but being proactive, supportive, and passionate about hospitality is

About JW Lees

JW Lees is a proudly family-owned brewery and pub company with a rich history dating back nearly 200 years. We have 150 pubs, inns, and hotels across the North West and North Wales, and we're passionate about great beer, fantastic food, and memorable experiences.

We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do: Proud, Savvy, Honest, Passionate, Personal, and Together.



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