Customer Service Ambassador

5 days ago


Manchester, United Kingdom Marstons PLC Full time
We are seeking a Customer Service Ambassador to join our team at Marston’s. As a representative of our pub company, you will be the face of our business, providing a warm welcome to our guests. Your key responsibilities will include:

* Providing brilliant customer service, ensuring that our guests have an exceptional experience.
* Supporting the wider team, being flexible and willing to turn your hand to tasks as needed.
* Developing your skills in people, marketing, and operational areas, with opportunities for growth and progression.

In return, we offer a range of benefits, including:

* 30% off at all our pubs, restaurants, and hotels.
* A reliable hours contract, providing security and stability.
* Refuel at work with our £4.50 meal deal option, including popular menu dishes and a drink.
* Flexible and part-time hours, allowing you to balance work with other commitments.
* Exciting high-street, online discounts, and cashback offers.
* Fantastic apprenticeship programmes to support your career development.
* A friendly and lively atmosphere, working alongside passionate and diverse teammates.
* Access to the Licensed Trade Charity for financial, mental, and emotional well-being support.

At Marston’s, we value our people and strive to create a positive and inclusive work environment. If you have the determination to drive your development, we will support you to progress into a Supervisor role and beyond. Come as you are, and let’s celebrate your unique personality.

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