Area Service Manager

6 hours ago


Derby, Derby, United Kingdom Kemp Recruitment Full time
About the Role

We are seeking an experienced Area Service Manager to join our growing team at Kemp Recruitment. As a key member of our leadership team, you will be responsible for the service operation at our depot, reporting directly to the Depot Manager.

Key Responsibilities
  • Manage a team of field-based engineers and a small office-based team, ensuring high levels of productivity, customer satisfaction, and asset upkeep.
  • Oversee engineer productivity, fleet spend, parts authorizations, and PM schedules, ensuring alignment with company guidelines and employee requirements.
  • Develop and implement strategies to improve staff training, communication, and performance, promoting a culture of excellence within the service department.
  • Maintain high levels of health and safety within the service department environments, ensuring the well-being of staff and customers.
Requirements
  • Technical background in Materials Handling or a related field.
  • Proven management and leadership experience, with a track record of motivating and organizing teams to achieve exceptional results.
  • Strong commercial outlook and mindset, with the ability to drive profitable growth of the service operation and wider depot.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, staff, and stakeholders.
What We Offer
  • Pension plan and life assurance.
  • Opportunity to work for a highly successful dealership.
  • Competitive salary and annual holiday entitlement.

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