Senior Area Manager
3 weeks ago
About the Role
Churchill Estates Management is seeking a Senior Area Manager to supervise multiple independent retirement housing developments across the North. This includes overseeing areas such as Derbyshire, Northampton, Nottingham, Yorkshire, and Lincolnshire.
The Senior Area Manager is responsible for delivering a high-quality, cost-effective management service while ensuring exceptional customer satisfaction that surpasses expectations and meets profitability targets.
This role involves regular site visits within the designated region, fostering relationships with external landlords and homeowners, and supporting a team of Lodge Managers who coordinate daily operations, including maintenance, health & safety, and events. Additionally, the Senior Area Manager will manage the property oversight of selected retirement bungalows, covering a total of 11 sites in the region.
To support team development, the Senior Area Manager will conduct performance evaluations, lead recruitment efforts, and assist in the onboarding of new team members, ensuring they understand the company values and the standards of service required for excellence.
Other responsibilities include budget management, expense control, and presenting financial accounts to homeowners, negotiating with contractors, and monitoring their performance.
The Senior Area Manager will also collaborate with internal support teams based at the Head Office, which assist with various aspects of the role, including service charge accounting, property services, and human resources.
This position is home-based, requiring extensive travel throughout the region, with occasional visits to the Head Office.
The working hours are 9:00 AM – 5:30 PM, Monday to Thursday, and 9:00 AM – 5:00 PM on Fridays.
About You
The ideal candidate will possess a solid understanding of property management and building structures. A recognized property management qualification with RICS or IRPM membership is preferred, along with experience in the leasehold retirement sector.
Proven experience in managing teams, particularly in a dispersed setting, is essential. The candidate should be confident, approachable, and possess excellent communication skills, both written and verbal, along with strong numeracy skills.
Self-motivation, conflict resolution abilities, and the capacity to build relationships with stakeholders at all levels are crucial. The candidate should also be highly organized, adaptable, and capable of managing multiple tasks simultaneously while being open to new responsibilities.
Strong IT skills, particularly in MS Office applications, are required. A full UK Driving Licence is necessary, and being based in or around Derby is advantageous for travel purposes.
How You Will Be Rewarded
Competitive salary Company vehicle or cash allowance for vehicle Annual leave of 25 days, plus Bank Holidays Day off for your birthday BUPA Healthcare Company pension contribution Life assurance Access to professional development and training resources Incentive schemes for referring new colleagues, clients, and management opportunities, subject to terms and conditions Reimbursement for professional memberships Employee assistance program Reward card
About Us
Churchill Estates Management is a forward-thinking managing agent specializing in privately owned leasehold retirement living accommodations.
We manage over 220 developments nationwide, overseeing more than 9000 apartments and providing property services and customer care to over 11,000 retired individuals.
As we continue to grow rapidly, we invite you to join our professional, award-winning, customer-focused team.
Our Company Values: Trust, Openness, Respect, Communication, Honesty.
We are committed to protecting your personal data when you submit a job application. For more information on how we process your personal data, please refer to our Privacy Policy.
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