Customer Service Team Member

3 weeks ago


West Hallam, Derbyshire, United Kingdom ENGINEERINGUK Full time

About the Job

We are seeking a Customer Service Team Member to join our team at Tesco. As a key member of our customer service team, you will be responsible for providing exceptional customer service, responding to queries, and resolving issues in a professional and courteous manner.

Key Responsibilities

  • Responding to customer inquiries and resolving issues in a timely and effective manner.
  • Providing personalized recommendations and advice to customers, enhancing their shopping experience and driving sales growth.
  • Supporting colleagues in achieving sales targets, managing stock levels, and maintaining a clean and organized store environment.
  • Maintaining high standards of product knowledge, including checking products for quality and freshness, and ensuring accurate labeling and pricing.

Benefits

  • A salary of £18,500 per annum, paid bi-weekly.
  • An estimated 20-22 days of holiday time, plus Bank holidays, increasing to 25 days after 12 months' service.
  • The opportunity to earn up to 10% discount on Tesco purchases, as well as other benefits, such as cycle-to-work schemes and a range of employee discounts.
  • A pension scheme with matching contributions up to 7%, as well as life insurance cover of five times annual salary.

About Us

Tesco is a global leader in food, general merchandise, and financial services, serving millions of customers every week. We are committed to making a positive impact on society and the environment, striving to be a responsible and sustainable business.



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