Customer Service Representative

2 weeks ago


West Hallam, Derbyshire, United Kingdom ENGINEERINGUK Full time
Job Overview

We are seeking a highly motivated and enthusiastic Sales Colleague to join our retail store team in ENGINEERINGUK. As a Sales Colleague, you will be responsible for delivering exceptional customer service, maintaining a high level of product knowledge, and contributing to the overall success of the store.


About Us

We value diversity, equity, and inclusion and strive to create a fully inclusive and accessible work environment. Our goal is to become every customer's favourite way to shop, whether they're at home or on the move.


Responsibilities
  • Promote products and services to customers, providing them with expert advice and recommendations.
  • Maintain a high level of product knowledge, staying up-to-date with new and existing products.
  • Contribute to achieving sales targets and improving customer satisfaction ratings.
  • Work collaboratively as part of a team to achieve store goals and objectives.
  • Perform tasks related to merchandising, visual merchandising, and store operations.

Requirements
  • Excellent communication and interpersonal skills.
  • Able to work effectively in a fast-paced environment.
  • Demonstrated ability to work independently and as part of a team.
  • Basic math skills and accuracy when handling cash and operating a point-of-sale system.
  • Availability to work flexible hours, including weekends and holidays.

Benefits
  • Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
  • Request flexible working from day one.
  • Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home.
  • Life cover of five times your pay and an award-winning pension with matching contributions up to 7%
  • Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes.

Estimated Salary Range:

£25,000 - £30,000 per year



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