Customer Service Representative
3 weeks ago
Job Title: Customer Service Representative
We are seeking a highly motivated and customer-focused individual to join our Thrifty Car & Van Rental team as a Customer Service Representative.
About the Role:
This is a full-time position, 40 hours per week, Monday to Friday, with Saturday mornings on a rota basis. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.
Benefits:
- Competitive Salary:$30,000 - $35,000 per annum, depending on experience
- Holiday Entitlement: 30 days per year, including bank holidays
- Pension Scheme: Company contributory pension scheme
- Employee Discounts: Discounted car hire rates and other perks
- Training and Development: Ongoing training and development opportunities
About You:
We are looking for a personable and skilled individual who can work effectively in a fast-paced environment. You should have excellent communication skills, both written and verbal, and be able to work well under pressure.
Required Skills and Qualifications:
- Excellent Communication Skills: Ability to communicate effectively with customers and colleagues
- Problem-Solving Skills: Ability to resolve customer complaints and issues efficiently
- Time Management Skills: Ability to manage multiple tasks and priorities
How to Apply:
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