Service Management Executive

1 week ago


West Blatchington, Brighton and Hove, United Kingdom Aggregate Industries UK Limited Full time

About Us

Aggregate Industries UK Limited is a leading supplier of building materials and services. We pride ourselves on delivering high-quality products and exceptional customer service. As a Customer Service Manager, you will play a vital role in helping us achieve our goal of becoming the preferred choice for builders and architects across the region.

Job Description:

We are seeking an experienced Customer Service Manager to join our team in Brentford. In this role, you will be responsible for leading a team of customer service representatives and ensuring that all customer inquiries are handled efficiently and effectively.

Key Responsibilities:

  • Manage a team of customer service representatives
  • Analyze customer feedback and implement changes to improve service quality
  • Collaborate with other departments to ensure seamless service delivery

Requirements:

  • Proven experience in customer service management
  • Strong leadership and communication skills
  • Ability to analyze problems and implement solutions

Benefits:

We offer a competitive salary, a generous holiday allowance, and access to training and development opportunities to help you grow your career. Salary: £55,000 - £70,000 per annum.



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