Customer Service Representative
2 weeks ago
Role: Customer Service Representative
Location: Segensworth
Full Time: Monday to Friday (Full Time)
**Do you have a passion for providing great customer service?**:
- Working within the customer services team, you will have an absolute passion for customers and delivering an amazing customer experience. This is a fast paced, busy role where you will be supporting customers on the phone. Being professional, supportiveand ensuring you are exceeding customers’ expectations at every opportunity._
**Skills and experience required**:
- Positive and enthusiastic customer advisor who has worked in a similar customer service role.
- Outstanding customer engagement and communication skills with an eye for detail.
- Help a customer through the entirety of their issue to ensure a smooth resolution.
- Organised & structured to be able to plan the working day and reprioritise when needed.
- Able to work under pressure in a fast moving, ever-changing environment.
- A focus on quality, taking pride in your work and willing to go the extra mile.
- Great problem solving and solution focused approach with a “can do” attitude.
- Adaptable team player who is passionate about delivering excellent customer service.
- No sales, just great customer service_
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