Front Desk Coordinator

4 days ago


Witham, Essex, United Kingdom Primary Care Careers Full time

Job Summary

We are seeking a skilled and compassionate Front Desk Coordinator to join our team at Primary Care Careers. As a key member of our front-line team, you will play a vital role in ensuring the smooth operation of our practice.

Main Responsibilities

  • Provide exceptional customer service to patients, responding to their queries and concerns in a polite and empathetic manner.
  • Manage appointment bookings, ensuring that patients receive timely and effective care.
  • Process prescriptions, letters, and other documents, maintaining accurate and up-to-date records.
  • Deal with requests for information, resolving problems and complaints in a professional and courteous manner.
  • Register new patients, ensuring that their details are accurately recorded and processed.
  • Answer telephone calls, responding promptly and efficiently to patient inquiries.

About Us

We are a small teaching practice with a dedicated team of healthcare professionals. As a Front Desk Coordinator, you will be part of a close-knit team that is passionate about delivering high-quality patient care. We offer a supportive and inclusive work environment, with opportunities for professional development and growth.

Person Specification

We are looking for an individual with excellent communication skills, a strong ability to work in a team, and a flexible approach to work. If you are a motivated and organized individual who is passionate about delivering exceptional patient care, we would love to hear from you.



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