Front Desk Coordinator

1 week ago


Witham, Essex, United Kingdom Douglas Grove Surgery Full time
{"About the Role": "Douglas Grove Surgery is seeking a skilled receptionist to provide exceptional patient care and administrative support in a dynamic and fast-paced environment.

Key Responsibilities:

* Greet and direct patients with a warm and welcoming demeanor
* Manage appointment bookings and ensure seamless communication with patients and healthcare professionals
* Maintain accurate and up-to-date patient records
* Handle requests for information and resolve problems and complaints in a professional and empathetic manner
* Provide administrative support to the practice team

Requirements:

* Excellent communication and interpersonal skills
* Ability to work in a confidential and discreet manner
* Experience working with the general public and handling sensitive situations
* Strong IT and administration skills
* Flexibility to work additional or alternative hours as needed

What We Offer:

* Competitive salary and benefits package
* Opportunity to work in a small and supportive team
* Professional development and growth opportunities

Please note that this role is subject to a Disclosure and Barring Service check.

If you are a motivated and organized individual with a passion for delivering exceptional patient care, we encourage you to apply for this exciting opportunity.



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