Triage Assessor Counsellor

4 days ago


Southport, Sefton, United Kingdom WhereToTalk Full time

About the Role: We are recruiting for a newly qualified Counsellor to join our EAP team as a Triage Assessor.

Main Objectives:

  • Assess clients by phone, arrange appointments, and provide support to the internal EAP team.
  • Maintain a calm and empathetic manner as the first point of contact for clients.
  • Utilize excellent keyboard skills to make accurate notes.
  • Experience in dealing with incoming calls is an advantage.

Required Skills and Qualifications:

  • A minimum of level 4 qualification in Counselling.
  • Over 100 hours of counselling experience.

What We Offer:

A competitive salary of £26,000 per annum, 25 days holiday (plus bank holidays), company pension scheme, enhanced sick pay, access to Reward Gateway, Employee Assistance Programme, Life Assurance, professional registration fees paid, and a professional working environment.



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