Senior Care Operations Manager
1 week ago
Helping Hands, a leading provider of home care services in the UK, is seeking an experienced Senior Care Operations Manager to lead our Fakenham branch.
About the Role
We are looking for a highly skilled and motivated individual to manage the day-to-day operations of our Fakenham branch. The successful candidate will have a strong background in care management and experience in managing teams to deliver high-quality care services.
Main Responsibilities
- Manage the branch to ensure efficient and profitable operation.
- Maintain CQC/CIW registration and ensure compliance with regulatory requirements.
- Recruit and develop carers to meet customer needs.
- Pursue new business opportunities to drive commercial growth.
- Review branch operations to ensure customer needs are met.
- Communicate and implement policies and procedures effectively.
- Support staff and carer development.
About You
To be successful in this role, you will need a Level 5 NVQ in Management in Care or equivalent. You will also require knowledge of CQC/CIW guidelines and best practice, as well as experience working at management level in the care sector. A full UK driving license and access to a vehicle are necessary.
Benefits
- Career progression opportunities
- 23 days annual leave, rising to 25 after two years' service
- Blue Light Card offering discounts from businesses and services
- Access to our employee assistance programme
- Support to complete nationally recognized qualifications
- Refer a friend scheme
- Bonus scheme
- Annual salary review
Salary
The estimated annual salary for this role is £40,000-£60,000, depending on experience.
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