Senior Care Operations Manager

1 week ago


Fakenham, Norfolk, United Kingdom Helping Hands Full time

Helping Hands, a leading provider of home care services in the UK, is seeking an experienced Senior Care Operations Manager to lead our Fakenham branch.

About the Role

We are looking for a highly skilled and motivated individual to manage the day-to-day operations of our Fakenham branch. The successful candidate will have a strong background in care management and experience in managing teams to deliver high-quality care services.

Main Responsibilities

  • Manage the branch to ensure efficient and profitable operation.
  • Maintain CQC/CIW registration and ensure compliance with regulatory requirements.
  • Recruit and develop carers to meet customer needs.
  • Pursue new business opportunities to drive commercial growth.
  • Review branch operations to ensure customer needs are met.
  • Communicate and implement policies and procedures effectively.
  • Support staff and carer development.

About You

To be successful in this role, you will need a Level 5 NVQ in Management in Care or equivalent. You will also require knowledge of CQC/CIW guidelines and best practice, as well as experience working at management level in the care sector. A full UK driving license and access to a vehicle are necessary.

Benefits

  • Career progression opportunities
  • 23 days annual leave, rising to 25 after two years' service
  • Blue Light Card offering discounts from businesses and services
  • Access to our employee assistance programme
  • Support to complete nationally recognized qualifications
  • Refer a friend scheme
  • Bonus scheme
  • Annual salary review

Salary

The estimated annual salary for this role is £40,000-£60,000, depending on experience.


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