Barber Manager Bourdon House

4 weeks ago


London, Greater London, United Kingdom Alfred Dunhill Full time
Key Responsibilities

As a Barber Manager at Alfred Dunhill, you will be responsible for leading a team of barbers to deliver exceptional service to our luxury clients. Your key responsibilities will include:

  • Managing a team of barbers to achieve performance standards and grow the business in line with the Company's expectations.
  • Ensuring that all Health and Safety and hygiene standards are adhered to at all times, ensuring legal compliance on an ongoing basis.
  • Developing and implementing sales strategies to meet sales and financial targets.
  • Building strong relationships and brand loyalty with clients, ensuring repeat business.
  • Analysing customer feedback and continually monitoring and improving the service and offer wherever possible.
  • Managing the recruitment and selection process to achieve the highest level of staff.

Requirements

To be successful in this role, you will need:

  • Significant experience in a luxury environment barber/salon environment.
  • Commercial awareness of luxury market and high-end barber services.
  • Experience of cash handling and dealing with high-profile clients from different cultures and backgrounds.
  • Experience of working in a target/sales-driven environment and building a regular base.
  • Excellent communication and interpersonal skills, with the ability to work effectively with a team.
  • Articulate and confident, with a positive and enthusiastic approach.

About Us

Alfred Dunhill is a luxury lifestyle brand that offers a range of high-end products and services. We are committed to delivering exceptional customer service and creating a unique and memorable experience for our clients. If you are a motivated and experienced individual who is passionate about delivering exceptional service, we would love to hear from you.

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