Luxury Barber Manager

3 weeks ago


London, Greater London, United Kingdom Richemont Full time

We are seeking a highly skilled and experienced Luxury Barber Manager to join our team at Richemont. As a key member of our luxury barbershop, you will be responsible for delivering exceptional customer service and ensuring that all health and safety and hygiene standards are met.

Key Responsibilities:
  • Manage and develop a team of barbers to achieve performance standards and grow the business.
  • Build strong relationships with clients and drive repeat business through excellent customer service and sales management.
  • Monitor and improve the service and offer to meet sales and financial targets.
  • Network with neighbouring businesses to drive external traffic to the barbershop.

Requirements:

  • Significant experience in a luxury environment barber/salon environment.
  • Commercial awareness of luxury market and high-end barber services.
  • Experience of building a regular client base and liaising with senior level management.
  • Excellent telephone manner and insight into what makes a successful barbershop.
  • Grooming to reflect a luxury brand.
  • Native/Fluent English mandatory, additional languages a plus.

As a member of the Dunhill community, you will be part of a much bigger family at Richemont. We offer personal development, mobility, and various opportunities and benefits to enhance both your personal and professional development.


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