Senior IT Support Engineer

1 month ago


Middlewich, Cheshire East, United Kingdom Elevate Technology Group Ltd Full time
Job Title: Senior IT Support Engineer

Location: Middlewich, Cheshire

Salary: £35,000 - £40,000 plus 25 Days Paid Holiday, Vendor Certifications, Private Pension Scheme, Company Vehicle

About the Role:

We are seeking a highly skilled Senior IT Support Engineer to join our team at Elevate Technology Group Ltd. As a Senior IT Support Engineer, you will be responsible for providing comprehensive IT support to clients, troubleshooting hardware, software, and networking issues.

Key Responsibilities:

* Provide technical support to clients via phone, email, and on-site visits
* Troubleshoot and resolve hardware, software, and networking issues
* Collaborate with internal teams to ensure high client satisfaction and efficiently resolve IT issues
* Maintain and update documentation for all IT support and infrastructure changes

Requirements:

* Previous experience in IT support roles, ideally within a Managed Service Provider (MSP)
* Strong understanding of Microsoft Windows, networking protocols, and hardware troubleshooting
* Familiarity with Office 365, network configuration, and general IT maintenance

How to Apply:

If you are passionate about IT support and want to advance your career within a forward-thinking MSP, we'd love to hear from you. Apply today and take the next step in your IT career.

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