IT Support Services Manager
1 month ago
CV Library is seeking an experienced Senior IT Support Engineer to join its team in Middlewich, Cheshire. This is an exciting opportunity for a skilled IT professional to take their career to the next level with a forward-thinking MSP.
About the Role:
You will be responsible for delivering exceptional technical support services to our clients, including providing high-quality IT support, managing IT infrastructure upgrades, and collaborating with team members to resolve IT issues efficiently.
Key Responsibilities:
• Provide technical support to clients, addressing hardware, software, and networking issues
• Manage IT infrastructure upgrades and implement new systems
• Collaborate with team members to resolve IT issues efficiently and ensure client satisfaction
• Maintain and update documentation related to IT support and infrastructure changes
Requirements:
• Proven experience in an IT Support role, ideally within an MSP environment
• Strong knowledge of Microsoft Windows, networking protocols, and hardware troubleshooting
• Good understanding of Microsoft 365, network configuration, and general IT system maintenance
Salary and Benefits:
• Estimated salary range of £35,000-£40,000
• Opportunity to work with a dynamic and growing MSP
• Professional development and growth opportunities
Why Join Us:
• Be part of a fast-growing MSP that values innovation and excellence
• Collaborate with a talented team of IT professionals
• Develop your skills and expertise in IT infrastructure management
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