Senior IT Support Professional

1 month ago


Middlewich, Cheshire East, United Kingdom CV Library Full time
Job Overview:
We are looking for a confident, technical Senior IT Support Engineer to join CV Library, a market leading Managed Service Provider. This role will play a pivotal part in providing technical expertise and support to clients, ensuring the smooth operation of their IT systems and infrastructure.

The ideal candidate will have previous experience in IT support roles, preferably within the Managed Services Sector, with expert knowledge of Windows server environments. They will also be proficient in Microsoft 365 (Teams, Sharepoint, OneDrive) and possess strong Virtualisation (Hyper-V, VMWare etc.) and Networking skills (Switching, Routing, Firewall Protocols). Azure, Entra, Intune experience is also desirable.

This is an exciting opportunity to work with cutting-edge technology and collaborate with your team to deliver exceptional IT solutions tailored to meet clients' needs. As a Senior IT Support Engineer, you will be an escalation point for more junior members of the team, while carrying out new and exciting projects.

Responsibilities:
  1. Provide high level technical support to clients, resolving complex hardware, software, and network issues.
  2. Proactively monitor and maintain clients' IT systems to minimize disruptions and downtime.
  3. Collaborate with clients and internal teams to design and implement new projects and solutions.


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