ICT Senior Field Support Specialist

1 month ago


Middlewich, Cheshire East, United Kingdom Rise Technical Recruitment Limited Full time
About the Role:

This is an exciting opportunity to join a dynamic IT solutions specialist who is growing rapidly due to winning new contracts. As a Senior IT Field Engineer, you will be part of a thriving Managed Service Provider that offers a range of IT services and solutions to local enterprises.

As a key member of the Infrastructure and Networking team, you will provide 1st and 2nd line support on software, network, and IT hardware troubleshooting. Your strong knowledge of networking, including LAN, WAN, DNS, TCP/IP, and DHCP, will be essential in solving complex problems for clients.

The ideal candidate will have experience with Microsoft 365 and virtualization, such as VMware or Hyper-V. A background in MSP is also desirable.

Key Responsibilities:

  1. Troubleshoot and resolve issues
  2. Provide 1st and 2nd line support
  3. Work on-site, Monday to Friday
  4. Ongoing monitoring and maintenance of client networks and infrastructure

What We Offer:

  1. A competitive salary of £30,000 - £40,000
  2. A company van or fuel card
  3. A pension scheme
  4. 28 days' holiday
  5. Free parking


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