Sales Coordinator
18 hours ago
Kettering/Hybrid, Permanent, 37.5 hours per week, Monday to Friday
£28,000+ plus bonus (paid quarterly)
We are seeking an experienced Internal Account Manager to coordinate customer orders and provide sales support within a manufacturing or similar environment.
Main Responsibilities:- Support external Account Managers and manage clients' orders
- Respond to customer queries including delivery discrepancies, invoice queries, and credit requests
- Process customer quotations and sales orders accurately and efficiently
- Assist with the follow-up of any enquiries and quotes
- Process customer sample requests, deliveries, collections, and capture feedback on the outcome of enquiries
- Schedule and plan orders, and review and understand customer forecast data
- Monitor and report sales trends, including customer reporting
- Work closely with purchasing to ensure stock availability
- Liaise with supply chain, supplier, and logistics
- Previous experience in sales coordination/account management, preferably within a B2B environment
- Strong customer care skills
- Good organisational skills
- Accuracy and attention to detail
- Strong IT proficiency
This is a fantastic opportunity to work in a large team, reporting to a team leader and working closely with external Account Managers. If you feel you have the relevant skills and experience to succeed in this role, we encourage you to apply.
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