Administrative Support Professional
1 week ago
We are seeking a highly organized and detail-oriented Administrative Support Professional to join our team in Paisley. As an integral part of our administration support team, you will be responsible for delivering efficient, effective, and proactive administration and mail room support services to the British Red Cross.
Key Responsibilities- To receive, open, distribute and record all incoming mail following organisational policy ensuring that priority mail is dealt with efficiently.
- To ensure all outgoing mail is franked, bagged and available for collection by Royal Mail and other carriers each day.
- To undertake reception duties dealing with supplies, deliveries and visitors.
- Assist in the management and allocation of meeting rooms ensuring that the rooms are appropriately laid out and ready.
- To ensure any facilities issues are reported promptly and to undertake any facilities duties as assigned to you.
- Full lifecycle management of ID cards, including reporting, printing, packaging and disposal.
- Provide data processing services as required by teams in Shared Services to provide cover.
- Responsible for collation, ordering and distribution of stationery orders.
- A positive, passionate and enthusiastic approach to customer service.
- Confident in using telephone systems, bespoke company IT/data systems, Microsoft packages & Outlook (especially the ability to create, amend and manipulate Word and Excel applications).
- General administrative duties; incoming and outgoing mail, answering the telephone and scanning, filing, meeting and greeting clients.
- Outgoing with excellent interpersonal and communication skills.
- Ability to deal with queries in a diplomatic, professional, sensitive and confidential manner (both verbally and in writing).
- Ability to work accurately, with great attention to detail when checking documentation.
- Educated to standard grade level or equivalent.
- Well organised with sound administrative skills.
- Excellent customer service skills.
- Demonstrate a knowledge base in office organisational skills, post opening and distribution.
- Holidays: 25 days annual leave (including bank holidays) + option to buy extra days.
- Pension scheme: Up to 5% contributory pension.
- Flexible working: We do our best to accommodate your preferred work style.
- Learning & Development: Wide range of career opportunities + comprehensive learning.
- Discounts: Access to Blue Light Discount Card and employee benefits platform.
We are proud to participate in the disability confident scheme for roles based in the UK. At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain dedicated to ensuring our teams can bring their true selves to work without risk or fear of discrimination.
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