Guest Services Manager

The Role A smart, friendly, well organised, guest service focused individual is sort to complete our Guest Services team. You must have a five-star smile! and a warm welcoming and approachable personality. You are key to our guest service experience. You will complete Duty Management shifts with an emphasis on guest care & interaction to ensure total...

Role OverviewWe are seeking a skilled and experienced individual to join our team as a Hotel Experience Manager - Guest Services. This is an exciting opportunity to take on a key role in ensuring the delivery of exceptional guest experiences across our hotel and spa.Job DescriptionThe successful candidate will be responsible for managing all aspects of guest...

The Guest Services Manager RoleWe are seeking a highly organized and friendly individual to join our Guest Services team at Alexander House Hotel & Utopia Spa. As a Guest Services Manager, you will be responsible for ensuring that our guests have an exceptional experience from the moment they arrive to the time they depart.Key ResponsibilitiesManage Duty...

The Role Leading a small sales team you are responsible for ensuring the success in both the reactive and proactive selling of Alexander House Hotel & Utopia Spa and Langshott Manor Hotel, in all aspects of conference, day meetings, weddings and banqueting. You will be based at Alexander House Hotel & Utopia Spa. Reporting to the General Manager, and...

FOOD & BEVERAGE ASSISTANT required for a hotel in an East Grinstead and Turners Hill area location. The job requires transport due to the location. As a Food and Beverage Assistant, you will be part of a team responsible for providing food and beverage services within the hotel.Main Duties:Preparing the restaurant for service by setting up tables, utensils,...

About Alexander House Hotel & Utopia Spa We are a 3 Rosette kitchen with a team of 22 chefs and 5 kitchen porters, providing exceptional dining experiences for our guests.This is an exciting opportunity to join our Head Pastry Chef in creating fresh dishes from bread to ice-cream and celebration cakes for our restaurants, banqueting events, and afternoon...

The OpportunityA challenging and rewarding role has become available at Alexander House Hotel & Utopia Spa. As a Sales & Events Manager, you will be responsible for driving sales and revenue growth through the development and implementation of effective sales strategies.Key ResponsibilitiesTo proactively and reactively sell Alexander House Hotel & Utopia Spa...

The 4 star AA Accredited Holiday Inn London Gatwick Worth located in Crawley is currently recruiting for a full time Receptionist to provide an efficient reception service, whilst ensuring all guests are dealt with in a hospitable and courteous manner, according to IHG Brand Standards. Our hotel currently has 118 bedrooms, increasing to 158 rooms with...

The 4 star AA Accredited Holiday Inn London Gatwick Worth located in Crawley is currently recruiting for a full time Receptionist to provide an efficient reception service, whilst ensuring all guests are dealt with in a hospitable and courteous manner, according to IHG Brand Standards. Our hotel currently has 118 bedrooms, increasing to 158 rooms with...

The Role:As a Sales and Events Team Lead at Alexander House Hotel & Utopia Spa, you will be responsible for leading a small sales team to ensure the success of conferences, day meetings, weddings, and banqueting events. You will be based at Alexander House Hotel & Utopia Spa and report to the General Manager, with support from the Group Sales Director.Key...

The RoleAs a Spa Therapist at Alexander House Hotel & Utopia Spa, you will be responsible for providing exceptional spa treatments to our guests.Provide a range of face and body treatments, including manicures and pedicures.Deliver high-quality massages, including full body massages for male and female guests.Ensure excellent guest experience by...

The RoleAs a key member of the Alexander House Hotel & Utopia Spa team, you will be responsible for driving sales and revenue growth in the conference and banqueting sector. This will involve leading a small sales team to ensure the success of both reactive and proactive selling of the hotel's conference and banqueting facilities.Reporting to the General...

The Role As a Spa Therapist you will: Provide the full range of face and body treatments. Provide manicure and pedicure treatments including gel. Provide Full body massage on male and female guests Ensure good guest experience by communicating well, listening to needs and performing outstanding treatments Be confident in discussing products and...

The Role Join our Head Pastry Chef working in a team of 3 full time and 2 part time Chefs in this 3 Rosette kitchen. The kitchen brigade is made up of 22 chefs and 5 kitchen porters so there is a great team to support you. You will be part of a team creating all dishes fresh in-house from bread to ice-cream and celebration cakes, desserts for our...

Job DescriptionAs a valued member of our team at Alexander House Hotel & Utopia Spa, we are seeking an exceptional Spa Therapist to join our spa team.About the RoleThis is a fantastic opportunity for someone who is passionate about delivering exceptional customer experiences and providing high-quality spa treatments.We are looking for someone who is...

About the RoleWe are seeking an experienced Spa Therapist to join our team at Alexander House Hotel & Utopia Spa. As a key member of our spa team, you will be responsible for providing high-quality treatments to our guests, ensuring exceptional customer service and contributing to the overall success of our spa.

The RoleAs a Spa Therapist at Alexander House Hotel & Utopia Spa, you will be responsible for providing exceptional guest experiences through a range of face and body treatments, including manicures and pedicures. You will also provide full body massages to male and female guests, ensuring a high level of professionalism and attention to detail.The...

The Role As a Spa Therapist you will: Provide the full range of face and body treatments Provide manicure and pedicure treatments including gel. Provide Full body massage on male and female guests Ensure good guest experience by communicating well, listening to needs and performing outstanding treatments Be confident in discussing products and...

About UsAward-winning Alexander House Hotel & Utopia Spa seeks a skilled Executive Chef to lead our culinary team in delivering exceptional fine dining experiences. Located in a picturesque setting, we offer a unique opportunity to join a team passionate about creating memorable moments for our guests.Job SummaryWe are looking for an experienced Executive...

The RoleAs a key member of our culinary team at Alexander House Hotel & Utopia Spa, you will be responsible for producing high-quality food for all service periods in our Restaurant, Brasserie, Fine dining, Bar food, Room Service, and Afternoon tea.Duties and ResponsibilitiesPrepare and cook food to the highest standards, ensuring timely and efficient...