Customer Service and Office Manager
5 days ago
Job Summary:
We are seeking a highly organized and customer-focused individual to join our team as a Customer Service and Office Manager. As a key member of our operations team, you will be responsible for providing exceptional customer service, managing the day-to-day operations of the office, and ensuring the smooth running of our business.
Key Responsibilities:
- Provide timely and effective customer service, responding to customer inquiries and resolving issues in a professional and courteous manner.
- Manage the day-to-day operations of the office, including administrative tasks, data entry, and record-keeping.
- Develop and maintain relationships with customers, stakeholders, and internal teams to ensure seamless communication and collaboration.
- Assist with the development and implementation of business processes and procedures to improve efficiency and productivity.
- Perform other administrative tasks as required to support the business.
Requirements:
- Previous experience in a customer service, administrative, or operations role, with a proven track record of providing excellent customer service.
- Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, stakeholders, and internal teams.
- Ability to work independently and as part of a team, with a flexible and adaptable approach to work.
- Proficiency in Microsoft Office and other administrative software, with the ability to learn new systems and processes quickly.
What We Offer:
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is looking for a new challenge, please apply to IC Resources.
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