Airport Immigration Officer

4 weeks ago


Crawley, West Sussex, United Kingdom Optime Group Full time

Create a seamless travel experience for international passengers by guiding them through the UK Border process. As an Immigration Host with Optime Group, you'll play a vital role in ensuring the smooth flow of arrivals at Gatwick Airport.

Main Responsibilities:

  • Assist and direct passengers to the correct channel based on their travel documents and port of departure.
  • Monitor and manage the electronic passport gates, ensuring continuous operation.
  • Identify and support passengers requiring assistance, directing them to the relevant UK Border Force officer.
  • Record queue times and provide feedback on operational issues to improve performance.

Requirements:

  • Excellent communication skills and ability to work with people at all levels.
  • Pleasant and approachable nature, with the ability to multitask and remain calm under pressure.
  • Airport experience is beneficial but not essential; a satisfactory criminal record check is required.
  • Ability to work accurately and efficiently, with a focus on providing exceptional customer service.

What We Offer:

  • A competitive hourly rate of £13.44.
  • A 4 ON 4 OFF or Ad-Hoc shift pattern, with the opportunity to work towards a permanent role.
  • A chance to work with a well-established and respected client in the aviation industry.

Uniform and Equipment:

  • Black trousers/skirt, white plain shirt, black jumper/cardigan, and black smart shoes.
  • A provided Hi-Viz jacket.

Important Notes:

  • As this position is in the aviation industry, successful applicants must be able to provide a 5-year checkable history.
  • Optime Group acts as an Employment Business in relation to this vacancy.


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