Employee Experience Administrator

6 days ago


Crawley, West Sussex, United Kingdom London Gatwick Airport Full time

Job Title: Employee Experience Administrator

Overview

London Gatwick Airport is a vibrant and dynamic workplace, where great journeys begin. We are seeking an experienced Employee Experience Administrator to join our team.

This role plays a crucial part in ensuring that all employee data is accurate and up-to-date throughout their time at Gatwick. The successful candidate will standardise employee processes, providing a high-quality experience for all employees.

The Employee Experience Administrator will work closely with the HR team and wider business to provide people data and insight, supporting various capability investigations, including grievances and disciplinaries, performance, and policy application.

In this role, you will have the opportunity to continuously improve the employee experience, pushing for increased self-service capability, online content review, and alternative communication channels.

We value our people and reward every employee fairly with a highly competitive package, enhanced by an annual bonus, share scheme, pension, and lifestyle insurance.

About the Role

This is an exciting opportunity to join a fast-paced environment and contribute to the success of London Gatwick Airport.

You will be responsible for:

  • Ensuring all employee data is complete and accurate at all times;
  • Standardising employee processes to provide a consistent experience;
  • Providing people data and insight to support HR decisions;
  • Supporting various capability investigations;
  • Continuously improving the employee experience.

The ideal candidate will have a passion for delivering outstanding customer service, managing their workload effectively, and operating in an ambiguous environment.

Requirements

To be successful in this role, you will need:

  • CIPD level 3 qualification or equivalent experience;
  • Strong IT skills, including Microsoft Office;
  • Competent administrative support skills;
  • Ability to develop a solid understanding of HR systems;
  • Passion for giving outstanding customer service;
  • Ability to manage own workload effectively;
  • Able to operate effectively in an ambiguous environment.
What's in it for You?

As an Employee Experience Administrator at London Gatwick Airport, you can expect:

  • A highly competitive salary range of £30,000 - £40,000 per annum, depending on experience;
  • An annual bonus scheme;
  • A share scheme;
  • A comprehensive pension scheme;
  • Lifestyle insurance;
  • Opportunities for career progression and training;
  • A dynamic and supportive work environment.
How to Apply

If you are a motivated and organized individual with a passion for delivering excellent customer service, we encourage you to apply for this exciting opportunity.



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