![Wilson James](https://media.trabajo.org/img/noimg.jpg)
Uk Border Support Agent
3 months ago
**Be Part of Something Amazing. Join Wilson James**
As one of the UK's leading aviation-managed service providers, we support making airports safe, secure, and efficient with outstanding levels of customer service.
Become a UK Border Support Agent based at Gatwick.
Working as a member of the Wilson James Special assistance team, you will be responsible for the wayfinding and guidance of passengers through the immigration halls at Gatwick airport. Full training will be provided.
**THRIVE**
**What Do You Get from Us?**
- £13.02 per hour
- 42 hours per week
- Annual leave of 5.6/5.8 weeks per year
- Pension Scheme
- Retailer Discounts
- Mortgage and Financial Advice
- Access to mental health support specialists
- The opportunity to develop your security career with access to training and development programmes such as apprenticeships and bespoke, in-house training courses.
- Employee Referral Scheme
**LIVE**
**What You Will Do as A UK Border Support Agent**
- Assist passengers through the Immigration halls in both the North and South Terminals, through guidance and wayfinding
- Perform guidance for passengers through the electronic gates (E: Gates)
- Ensure that all passengers are assisted politely and with the highest level of customer service
- Responsible for understanding and co-ordinating the SLA queue trigger points during periods of disruption
- Able to operate an electronic tablet, which is used for capturing passenger Queue timings
- Ensure that all necessary paperwork is completed legibly and submitted in a timely manner
- Any additional reasonable duties, as assigned by operational management, including rotating between terminals, where the need arises.
**WIN**
**What We Want from You [ADD/REMOVE/CHANGE AS NEEDED]**
**Essential**
- Must be able to work in an environment where you will be standing for long periods of the shift.
- Must be able to operate the following shifts patterns include early starts, late finishes, nights, weekdays, weekends, and bank holidays
**To **work** at any of **our** **aviation** sites, an airside pass is essential. We can provide this for you, so long as you have**:
**5 years Checkable background (including employment, **self-employment**, career gaps, benefits, and **education**
**How to Apply**:
Let's change the world and make a difference.
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