Operations Officer

5 months ago

Crawley, United Kingdom Network Aviation Group Full time

Job Title: Operations Officer
Employed by: Network Airline Services
Location: Office-based, Crawley, United Kingdom
Reports to Operations Supervisor, Crawley
Working hours Shift work 12h Shifts, 2 Days, 2 Off, 2 Days, 2 Nights, 4 Off
Salary £23,000 - £26,000 per annum

**SUMMARY**:
Operations Officers make up the core of the flight operations team and are essential to the smooth and efficient running of the Operations department. From providing excellent customer service to monitoring, booking and planning flights, the operations team are required to be flexible and dynamic and must portray a helpful and can-do attitude to our clients, suppliers and internal departments.

**KEY RELATIONSHIPS**:

- Principal contacts: Operations team, Commercial & Charters team

**PRINCIPAL ACCOUNTABILITIES**:
The Operations Officer is principally responsible for:

- Providing 24/7 cover for all operational directions and queries;
- Fully understanding mission requirements and setting up the flights as required;
- Ensuring the optimum use of resources (aircraft and crews) within the crew duty and maintenance limitations;
- Coordinating and confirming flights with the operator and relevant parties such as handling agents, fuelers, customs and immigration, etc.;
- Monitoring the progress of flights and ensure the customer is kept up to date in a timely manner;
- Identifying potential resolutions/recovery plans when required;
- Identifying situations where escalation to line mangers is appropriate;
- Implementing recovery plans in the event of delays, AOG’s etc.;
- Accurately completing company flight logs and post flight data.;
- Effectively Contributing to procedures and other documents;
- Other reasonable work-related requests as directed by the Line Manager.

**REQUIRED SKILLS, EXPERIENCE AND COMPETENCIES**:

- A demonstrable interest in both aviation and service delivery to ensure a positive customer experience.
- **Team Working and Communication** - Exceptional interpersonal skills with experience of interaction at all levels including clients, senior management and board level.
- **Attention to Detail -** A highly analytical eye for detail with tenacity and proactivity to ensure the highest levels of accuracy. Efficiency and organisation in all responsibilities.
- **Flexibility/Resilience -** A flexible approach to working hours - the role will require weekend work and on call rota. - Dealing effectively with day-to-day responsibilities, often under time-pressure.
- **Integrity and Commitment - **Ability to demonstrate a high level of integrity and work ethic - A can-do attitude with a keen willingness to learn and develop.
- **IT skills -** Good IT knowledge of Microsoft suite of programmes - Ability to perform & analyse mathematical calculations.
- All applicants must _**already **_possess unrestricted right work in the United Kingdom.

**AN EQUAL OPPORTUNITIES EMPLOYER**:
We aim to be an equal opportunities employer. We are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown.

**Job Types**: Full-time, Permanent

**Salary**: £23,000.00-£26,000.00 per year

**Benefits**:

- Health & wellbeing programme
- Life insurance
- On-site parking
- Private medical insurance
- Sick pay

Schedule:

- 12 hour shift
- Day shift
- Night shift

Work authorisation:

- United Kingdom (required)

Work Location: In person

  • Operations Officer

    5 months ago

    Crawley, United Kingdom Network Aviation Group Full time

    Job Title: Operations Officer Employed by: Network Airline Services Location: Office-based, Crawley, United Kingdom Reports to Operations Supervisor, Crawley Working hours Shift work 12h Shifts, 2 Days, 2 Off, 2 Days, 2 Nights, 4 Off Salary £23,000 - £26,000 per annum **SUMMARY**: Operations Officers make up the core of the flight operations team and are...

  • Operations Officer

    5 months ago

    Crawley, United Kingdom Chapman Freeborn Airchartering Ltd Full time

    **Purpose of Role** - Provide prompt and efficient aviation logístical services to clients - Provide a professional and positive image of Chapman Freeborn Flight Support to clients and suppliers - Promote and act positively upon all commercial opportunities for the business **Key Role Responsibilities** - Updating the database with new projects and...

  • Office Operations Manager

    1 week ago

    Crawley, United Kingdom CV-Library Full time

    Office Operations Manager Crawley £38,000 Full time Are you an organised Office/Facilities Manager looking for your next challenge? A fantastic opportunity has arisen for an Office Operations Manager to join a well-established company as part of their friendly, professional and collaborative team. You will be predominantly based in Crawley, but...

  • HR Operations Officer

    5 months ago

    Crawley, United Kingdom TKAT (The Kemnal Academies Trust) Full time

    TKAT Corporate Services, Crawley, West Sussex Corporate Full time Permanent **Job Title**:HR Operations Officer**Location**: Hybrid, working from home and predominantly based Thomas Bennett Community College.**Working Flexibly**: Flexible working can be considered**Salary/ salary range**:£25,000 per annum (pro-rated if not FTE)**About the role** - This...

  • Operations Officer

    5 months ago

    Crawley, United Kingdom Chapman Freeborn Airchartering Ltd Full time

    **Purpose of Role** - Provide prompt and efficient aviation logístical services to clients - Provide a professional and positive image of Chapman Freeborn Flight Support to clients and suppliers - Promote and act positively upon all commercial opportunities for the business **Key Role Responsibilities** - Updating the database with new projects and...

  • Office Operations Coordinator

    2 weeks ago

    Crawley, West Sussex, United Kingdom beBee Professionals Full time £30,000 - £45,000

    We are seeking a skilled Administrator to join our team at beBee Professionals. As an Administrator, you will play a vital role in ensuring the smooth operation of our office and providing excellent support to our team.Key Responsibilities:Manage office supplies and equipment inventories.Prepare and edit documents, reports, and presentations.Coordinate...

  • Personal Assistant to The Chief Operating Officer

    5 months ago

    Crawley, United Kingdom People's Partnership Full time

    **Vacancy Name** - Personal Assistant to the Chief Operating Officer **Vacancy No** - VN1224 **Employment Type** - Full-Time **Primary Work Location** - People's Partnership - HQ **Description** - People's Partnership have an exciting opportunity to join our growing team as a Personal Assistant to the Chief Operating Officer. We are looking for someone...

  • Office and Business Operations Manager

    4 days ago

    Crawley, West Sussex, United Kingdom Huntress Full time

    Administrative Support ManagerCrawley£38,000Full timeA well-established company is seeking an organised Administrative Support Manager to join their friendly, professional, and collaborative team.Main responsibilities of this role will be:Diary management.Providing first-line support for office managers on any issues.Assisting in implementing and regularly...

  • Operations Support Officer

    5 months ago

    Crawley, United Kingdom Chapman Freeborn Airchartering Ltd Full time

    The job role holder will be required to handle multiple priorities and monitor a number of flights at the same time. Confidence to arrange permits, fuel and ground handling in a both timely and cost effective manner is essential to succeed in this position. **Purpose of the Role** - Provide prompt and efficient aviation logístical services to clients -...

  • Chief Operating Officer

    2 weeks ago

    Crawley, West Sussex, United Kingdom Naked Energy Ltd Full time

    About the Role:Naked Energy Ltd is a leading design and engineering business driving innovation in solar thermal and solar PVT technologies. As our Chief Operating Officer, you will oversee all aspects of our day-to-day operations, working closely with our CEO and Leadership team to drive overall business vision and strategy.Key Responsibilities:Optimize...

  • Chief Operating Officer

    1 week ago

    Crawley, West Sussex, United Kingdom Naked Energy Ltd Full time

    About the RoleNaked Energy Ltd is a leading design and engineering business, pioneering solar thermal and solar PVT innovation. As our Chief Operating Officer, you will oversee all aspects of our day-to-day operations, driving business vision and strategy while implementing improvements to efficiency, productivity, and profitability.Key...

  • Office Operations Manager

    6 days ago

    Crawley, West Sussex, United Kingdom Harwood Recruitment Solutions Limited Full time

    I'm currently recruiting for an experienced Office Operations Manager to work for a leading Law firm in based inCrawley, the role will involve - providingsupport to the Head of Office Operations and Office Managers in managing theoffices. Assist on implementing procedures relating to the premises and Office Services function including M&E requirements,...

  • Chief Operating Officer

    2 weeks ago

    Crawley, West Sussex, United Kingdom Naked Energy Ltd Full time £130,000

    About Naked EnergyNaked Energy is a pioneering British design and engineering business, leading the global innovation in solar thermal and solar PVT. Our vision is to Change Energy for Good, by displacing fossil fuels in global commercial and industrial buildings through the deployment of our high-impact, cost-effective, and versatile solar heat and power...

  • Chief Operating Officer

    3 weeks ago

    Crawley, United Kingdom Naked Energy Ltd Full time

    Naked Energy is a British design and engineering business, leading the global innovation in solar thermal and solar PVT. Naked Energy’s vision is Changing Energy for Good, by displacing fossil fuel in global commercial and industrial buildings through the deployment of its high impact, cost effective and versatile solar heat and power technologies.Based in...

  • Chief Operating Officer

    2 weeks ago

    Crawley, United Kingdom Naked Energy Ltd Full time

    Naked Energy is a British design and engineering business, leading the global innovation in solar thermal and solar PVT. Naked Energy’s vision is Changing Energy for Good, by displacing fossil fuel in global commercial and industrial buildings through the deployment of its high impact, cost effective and versatile solar heat and power technologies.Based in...

  • Office Administrator

    5 months ago

    Crawley, United Kingdom Guru Careers Full time

    An Office Administrator is needed to join a leading height safety specialist company based in Crawley. This role will be to coordinate, administrate, and communicate with the contracts, recertification, and sales teams. Founded in 1991, and fully accredited, this competent and experienced company operate primarily in the field of surveying, evaluating,...

  • Chief Operating Officer

    3 weeks ago

    Crawley, West Sussex, United Kingdom Naked Energy Ltd Full time £130,000

    About the RoleNaked Energy Ltd is a British design and engineering business leading the global innovation in solar thermal and solar PVT. We are seeking a highly experienced Chief Operating Officer (COO) to oversee all aspects of our day-to-day operations.Key ResponsibilitiesOptimize operational processes, improve efficiency, and enhance productivity across...

  • Chief Operating Officer

    2 weeks ago

    Crawley, West Sussex, United Kingdom Naked Energy Ltd Full time £130,000

    About the RoleNaked Energy Ltd is a British design and engineering business leading the global innovation in solar thermal and solar PVT. We are seeking a highly experienced Chief Operating Officer (COO) to oversee all aspects of our day-to-day operations.Key ResponsibilitiesOptimize operational processes, improve efficiency, and enhance productivity across...

  • Chief Operating Officer

    3 weeks ago

    Crawley, West Sussex, United Kingdom Naked Energy Ltd Full time

    About Naked Energy LtdNaked Energy Ltd is a pioneering British design and engineering business that is revolutionizing the global innovation in solar thermal and solar PVT. Our mission is to transform the energy landscape by displacing fossil fuels in commercial and industrial buildings through the deployment of our cutting-edge, cost-effective, and...

  • Chief Operating Officer

    3 weeks ago

    Crawley, West Sussex, United Kingdom Naked Energy Ltd Full time

    About Naked Energy LtdNaked Energy Ltd is a pioneering British design and engineering business that is revolutionizing the global innovation in solar thermal and solar PVT. Our mission is to transform the energy landscape by displacing fossil fuels in commercial and industrial buildings through the deployment of our cutting-edge, cost-effective, and...