Development Services Coordinator
4 weeks ago
**Job Overview**
We are seeking a Resident Experience Manager to join our team at FirstPort. As a key member of our team, you will be responsible for maintaining a high profile around the development/office, ensuring our residents are checked within our requirements. This will involve carrying out daily checks to ensure the building is safe and secure, keeping all communal areas, gardens, and grounds clean and maintained through effective management of contractors.
**Responsibilities**
- Maintain a high profile around the development/office, ensuring our residents are checked within our requirements.
- Carry out daily checks to ensure the building is safe and secure, keeping all communal areas, gardens, and grounds clean and maintained through effective management of contractors.
- Be responsible for all works being completed, raising orders, managing contractors, monitoring progress, and signing off completion.
- Help build a sense of community by encouraging and supporting a Social Committee to plan and run social events for all residents.
- Build and maintain links with residents' family members, local authorities.
- Maintain records in line with internal procedures, ensuring all data is protected and kept secure at all times.
- Assist with sales listed with our partner company Retirement Homesearch, making new residents feel welcome and helping them settle in.
- Work across your local peer team of Development Managers for advice and day-to-day support and travel to team/company meetings on a monthly/annual basis.
- Communication: a natural communicator, with the ability to resolve issues and complaints effectively.
- IT: able to operate Microsoft Office applications, and confident in learning new systems.
**What We Offer**
Salary: £18,735.60 per annum plus benefits.
We offer a range of benefits, including discounted gym membership, a true work-life balance, and the opportunity for growth and progression. If you meet the criteria for the role, we'll be in touch to arrange a short telephone interview and our shortlist of candidates will be invited to attend interviews with the hiring manager.
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