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Director, Solution Design, Visa Commercial Solutions
2 months ago
The Director, Solution Design, Visa Commercial Solutions is a key member of our team, responsible for driving technical solutioning, client engagement, and 'voice of the customer' for Visa Commercial Solutions.
Key Responsibilities- Lead technical sales solutioning for optimized onboarding and new integrated solutions, including virtual card solutions, API integrations for B2B payment capabilities, and complex SaaS offerings.
- Partner with sales and solution teams in region to close deals, identify best-in-class ways to implement existing products to solve new business problems, and capture requirements for areas that require development.
- Be an innovator who can create new solutions using out-of-the-box thinking and our Visa Commercial Solutions.
- Drive focused discovery sessions and workshops with large financial institutions and technology providers across a range of industries to understand clients' specific business requirements and value drivers.
- Bring breadth of knowledge and technical expertise to solution for new use cases, fintechs, and verticals. Pinpoint and enable use cases related to commercial applications with the goal of scaling. Develop a solution design and the necessary configuration that will effectively demonstrate that Visa can address the client's needs and provide business value.
- Drive adoption, best practices, and quantifiable value for our largest customers and during this process create impactful relationships and strive to become their trusted advisor.
- Act as a resident expert on product capabilities, use cases, and roadmap. Support stakeholder questions related to products and services. Communicate and evangelize product roadmap with key stakeholders.
- Confidently present and articulate the business value of your proposed solution to business managers and executives.
- Rationalize product enhancement requests and develop business requirements to support new use cases. This includes developing business cases to aid in prioritization of development resources and related investments.
- Develop solution playbooks. Assess regional solution fit vs global extensibility. Ensure repeatability of solutions at a global level where applicable.
- Senior level sales engineering or product management experience, preferably in B2B payments.
- Strong understanding of B2B payments with in-depth knowledge of virtual card payments, value-added solutions for corporates, payment tokenization, and issuer processing platforms/providers.
- Extensive experience with modern API concepts, technical integration, and file delivery.
- Proven ability to lead a range of initiatives end-to-end to meet client commitments with a customer-centric orientation.
- Demonstrated success in delivering complex initiatives in a matrixed and distributed global organization.
- Natural collaborator, with excellent communication skills and executive presence. Must be self-motivated and comfortable with ambiguity, and have the ability to influence across multiple levels and organizations including internal and external stakeholders.
- Adept strategic thinker, problem solver, and results-oriented pragmatist.
- Strong oral and written communications as well as influencing and negotiation skills. Able to communicate complex, technical concepts in a focused and well-organized manner.
- Willingness to take on new challenges, explore new ideas, and be flexible with changing priorities.
- Project Management experience with complex software solutions.
- Fluent in English and preferably in at least one more European language.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
