Sales Support Specialist

1 week ago


Nantwich, Cheshire East, United Kingdom Equals One Ltd Full time

We are looking for a highly skilled Sales Support Specialist to join our team at Equals One Ltd. As a Retail Sales Support Staff, you will play a crucial role in ensuring customers have a positive experience in our showroom.

About Us

Equals One Ltd is a dynamic company that values customer satisfaction and strives to deliver exceptional experiences. We are proud to be the Northwest's leading home improvement company.

Your Role

As a key member of our team, your responsibilities will include:

  • Welcome and assist customers, making every customer feel at home.
  • Deliver exceptional customer service, offering professional, courteous, and personalized assistance.
  • Build strong relationships with customers, understanding their home improvement needs and guiding them through our products.
  • Stay organized, handling administrative tasks and keeping our showroom running smoothly.
Working Hours

This part-time role offers flexibility, but please note that weekends and Bank Holidays are essential working days.

The showroom is open Monday to Friday: 9:00 am - 5:30 pm, Saturday and Sunday: 10:00 am - 4:00 pm.

Requirements

We're looking for someone who is passionate about customer service and has strong organizational skills.

Previous experience in reception or customer service roles is ideal.

You should possess excellent administrative and organizational abilities, along with a friendly and approachable demeanor combined with a professional attitude.



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