Client Support Specialist
1 month ago
beBee Professionals is seeking a Client Support Specialist to provide top-notch support to our customers in Birmingham, UK. As a key member of our team, you will be responsible for handling customer inquiries, resolving issues, and providing excellent service.
Key Responsibilities:
- Handle customer inquiries via phone, email, and chat.
- Provide accurate information about products and services.
- Work closely with other departments to ensure customer satisfaction.
- Assist with administrative tasks as needed.
Requirements:
- Previous experience in a customer service role is preferred.
- Excellent communication and problem-solving skills.
- Ability to handle high-volume queries while maintaining attention to detail.
- Proficiency in Microsoft Office and CRM systems.
Benefits:
- Competitive salary with performance-based incentives.
- Pension scheme and healthcare benefits.
- Training and development opportunities.
- Supportive work environment with clear career progression.
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