Pensions Client Support Specialist

2 days ago


Birmingham, Birmingham, United Kingdom Gallagher Benefit Services Full time

About the Role

At Gallagher Benefit Services, we're looking for a skilled Pensions Client Support Specialist to join our team. In this role, you'll provide high-quality support to our clients, ensuring they receive the best possible service in all aspects of their pension and employee benefits.

Key Responsibilities

  • Support new pension implementations and provide technical expertise to clients.
  • Anticipate and respond to client needs, ensuring outstanding service and maintaining up-to-date knowledge of pension provider systems and portals.
  • Develop effective relationships with clients and deliver efficient services, including preparing and finalizing client reports and presentations.
  • Manage client budgets, identify new business opportunities, and ensure compliance with internal policies, laws, and regulations.
  • Manage diary and workflow efficiently, ensuring all client deadlines and service levels are met.

About You

As a Pensions Client Support Specialist, you'll possess a solid understanding of DC Pensions, including products, markets, and regulatory standards. You'll also have excellent organizational skills, the ability to meet tight deadlines, and a commitment to treating customers fairly. If you're passionate about delivering exceptional client service and have a strong passion for pensions and benefits, we'd love to hear from you.



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