Client Success Advocate

2 weeks ago


Birmingham, Birmingham, United Kingdom Arthur J. Gallagher & Co. (AJG) Full time
Job Title: Client Success Advocate - Pensions

We are looking for a talented Client Success Advocate - Pensions to join our team at Arthur J. Gallagher & Co. (AJG). As a key member of our pensions team, you will be responsible for delivering exceptional client service, maintaining technical knowledge, and staying up-to-date with industry developments.

About the Role

This is an exciting opportunity to work with a leading insurance brokerage firm and contribute to the success of our clients. As a Client Success Advocate - Pensions, you will play a critical role in building strong relationships with clients, colleagues, and third parties.

Key Responsibilities
  • Provide professional high-quality service to all clients, colleagues, and third parties.
  • Support clients build environments where employees thrive.
  • Unlock potential and create a legacy of remarkable transformation.
Requirements
  • Solid technical knowledge of DC Pensions, including products, markets, and regulatory standards. Ongoing training provided.
  • Proficient in Microsoft Office (Excel, Word, PowerPoint) and relevant internal systems.
What We Offer
  • Competitive salary: £42,000 - £60,000 per annum.
  • Minimum of 25 days holiday, plus bank holidays, and option to ‘buy’ extra days.
  • Defined contribution pension scheme, with Gallagher contributions.
  • Life insurance, with 4x basic annual salary, and option to top-up to 10x.
  • Health cash plan or Private medical insurance.
  • Employee Stock Purchase plan, offering company shares at a discount.
  • Share incentive plan, HMRC approved, tax effective, stock purchase plan.
  • Critical illness cover.
  • Discounted gym membership, with over 3,000 gyms nationally.
  • Season ticket loan.
  • Access to discounted voucher portal to save money on weekly shop or next big purchase.
Inclusion and Diversity

We value inclusion and diversity and are committed to creating a workplace that is welcoming and inclusive for all employees. Gallagher leads with commitment to sustainability and supporting communities. Gallagher embraces diverse identities, experiences, and talents, allowing us to better serve clients and communities. Gallagher is Disability Confident Committed and pledges to make recruitment process inclusive and accessible, supporting employees with long-term health conditions or disabilities.



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