Client Support Specialist

7 days ago


Birmingham, Birmingham, United Kingdom Spartan Invest Full time

Spartan Invest in Birmingham, AL, is a full-service turn-key real estate investment firm specializing in property acquisition, renovation, and property management.

Key Responsibilities:
  • Onboard clients, including tax information, property management agreement, bank account information, online portal enrollment and tutorial, etc.
  • Timely answer client phone calls and emails.
  • Review invoices related to managed portfolios to determine who owns financial responsibility.
  • Work with clients to ensure all property taxes are paid at the end of each year.
  • Facilitate insurance claims when needed.

The ideal candidate will have proficiency in Microsoft Office and G-Suites, a Bachelor's degree, and 3+ years of professional customer service or client service experience. Experience using Salesforce is also a plus.

Total Compensation:

The compensation package for this role includes a base annual salary of $45,000 as well as the potential for performance bonus after six months in role. We offer a comprehensive benefits package with immediate eligibility, generous PTO accrual and 401K with employer contribution after one year of service. We also observe eight paid holidays and a family friendly schedule that includes no nights or weekends.



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