Consumer Product Strategy Analyst III

6 days ago


Belfast, United Kingdom Bank of America Full time
Job Summary

This role is responsible for performing advanced analysis and modeling to minimize loss exposure and negative impacts on the customer experience. The ideal candidate will have a strong background in data analysis and business strategy, with experience in utilizing various systems such as Excel, SAS, SQL, Tableau, and other relational databases.

Key Responsibilities
  • Evaluate data to assess potential fraud risk and create mitigation strategies.
  • Utilize business intelligence tools to provide analytical support on strategies and ensure goals are met.
  • Develop and propose policy and procedural changes within segmentation structures to produce optimal results.
  • Collaborate with the Change Management team to drive a robust information control environment, providing greater levels of communication, tracking, and governance.
Key Priorities
  • Manage tracking for UCRA, SBO, project ingestion coordination, and impact on function.
  • Regulatory, policy, product strategy impact tracking on financial rates for losses and capacity needs.
  • SOP library development, maintenance, and functional training.
Responsibilities
  • Initiative sizing and coordination with the Capacity, Workforce, Loss Forecasting, and Reporting teams.
  • Socializing FTE needs with LOB and partners.
  • Recommends ways to help the business achieve desired outcomes and make informed business decisions using data analysis outputs.
  • Performs complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance.
  • Leads coordination of the production of product performance reports and updates for senior management.
Requirements
  • 2 years of experience in Fraud/Claims, Support, or Leadership role.
  • Intermediate working knowledge of Excel, PowerPoint, Word.
  • Ability to connect dots and how data/topics relate and interact.
  • Intellectual curiosity and strong urge to figure out the 'whys' of a problem and come up with solutions.
  • Able to interact effectively with all levels of leadership.
  • Attention to detail.
  • Strong organizational skills to ensure team deadlines are met.
Desired Qualifications
  • Fraud Detection or Claims Experience.
  • Capacity Planning Experience.
  • Proficiency in Data Mining and Data Analysis concepts.
  • SQL, SAS, Tableau or MicroStrategy Experience.
  • Project Management Experience.
  • Workforce Management.
Skills
  • Business Analytics.
  • Business Intelligence.
  • Data Quality Management.
  • Fraud Management.
  • Monitoring, Surveillance, and Testing.
  • Collaboration.
  • Data Visualization.
  • Oral Communications.
  • Problem Solving.
  • Written Communications.
  • Analytical Thinking.
  • Critical Thinking.
  • Data and Trend Analysis.
  • Innovative Thinking.
  • Research.
Work Environment

This role is based in the United States and requires a 1st shift schedule with 40 hours per week.


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