Senior Analyst, Consumer Product Strategy

3 weeks ago


Belfast, United Kingdom Bank of America Full time

Position Overview

The role of the Consumer Product Strategy Analyst III focuses on conducting advanced analyses and modeling to mitigate loss exposure and enhance customer satisfaction. This position is integral in leveraging various analytical tools, including Excel, SAS, SQL, and Tableau, to provide strategic insights and support decision-making processes aimed at optimizing operational outcomes.

The Analyst will play a crucial role in evaluating data to identify potential fraud risks and develop effective mitigation strategies. This position will also involve generating performance reports and updates for key stakeholders across strategy, claims, finance, and product divisions.

Key Responsibilities:

  • Propose actionable recommendations to facilitate informed business decisions through data analysis.
  • Conduct in-depth analyses of financial models, market trends, and portfolio performance to enhance risk management and profitability.
  • Oversee the preparation of product performance reports for senior leadership.
  • Analyze complex datasets to uncover trends related to fraud and losses, identifying potential issues.
  • Develop customized reporting for Consumer Card Products and Channels.
  • Identify opportunities for process enhancements through data-driven insights.
  • Provide accurate metrics related to fraud and claims activities.
  • Ensure the integrity and quality of data utilized for analysis.
  • Collaborate with claims, policy, strategy, and product teams to deliver insightful analyses that support critical business decisions.

Required Qualifications:

  • Extensive analytical experience, including data mining and report development.
  • Proficiency in SAS/SQL and Excel.
  • Strong quantitative and analytical capabilities.
  • Excellent communication skills, with the ability to engage professionally with executive-level personnel.
  • Ability to work autonomously as well as collaboratively within a virtual team environment.
  • Innovative mindset, capable of challenging existing processes.
  • Proactive in identifying and improving processes to meet deadlines.

Desired Qualifications:

  • A minimum of 3 years of experience in fraud analysis or a related analytical role within the payment card or retail banking sector.
  • Bachelor’s degree in a quantitative field such as mathematics, statistics, finance, or a related discipline, or equivalent professional experience.
  • Advanced analytical skills with a proven ability to utilize data to identify root causes.
  • Basic understanding of first and third-party fraud dynamics.
  • Familiarity with analytical tools such as Tableau, MicroStrategy, Python, Hadoop, and Pyspark.

Skills:

  • Business Analytics
  • Business Intelligence
  • Data Quality Management
  • Fraud Management
  • Monitoring and Testing
  • Collaboration
  • Data Visualization
  • Problem Solving
  • Analytical Thinking
  • Critical Thinking
  • Research

Shift:

1st shift (United States of America)

Hours Per Week: 40


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