Customer Development Manager

5 days ago

Southampton, Southampton, United Kingdom Alexander Steele Recruitment Full time
Job Description

Job Overview

Alexander Steele Recruitment is working with a world-renowned, global spirit company to find a talented Customer Development Manager to join their team.

This is an exciting opportunity to work with a leading brand in the beverage industry, focusing on On-Trade customers and account management with some business development.

The role is based in the South Coast region, covering Devon to Brighton and all the major coastal towns in between.

The ideal candidate will have a strong background in sales, marketing, or a related field within the On-Trade, with experience in the spirits industry and knowledge of cocktails.

Key Responsibilities

  • Manage a portfolio of customer accounts to meet and exceed budgeted volume and value sales.
  • Increase distribution of the portfolio and grow rate of sale within a large and diverse customer base, developing robust business plans.
  • Differentiate the client's brands by creating and executing innovative in-outlet activation, striving to secure maximum visibility of their brands.
  • Build and develop relationships with key customers and groups within your territory, becoming the go-to supplier.
  • Train and educate outlet team members to deliver perfect serves and collaborate to create new and exciting cocktails, delivering increased revenue.
  • Proactively seek out new business opportunities to grow the on-trade customer base.
  • Understand and deliver insight to the business on weekly and monthly customer performance, drive action from this and deliver incremental growth.
  • Ensure accurate internal communication to supply team regarding promotions, activations, and changes to distribution.
  • Cross-functional working within the UK business and international departments.
  • Develop excellent product knowledge and be critically aware of all market trends across beers, wines, and spirits.

Requirements

  • Prior experience in sales, marketing, or a related field within the On-Trade.
  • Brands drinks experience and use in cocktails would be advantageous.
  • Entrepreneurial and ambitious self-starter with the ability to achieve targets and effectively organize own work schedule.
  • Strong communication skills (both written and oral).
  • Strong commercial understanding, together with intellect and curiosity to interpret performance, recommending appropriate actions.
  • Ability to manage projects and multi-task while building strong and positive relationships at all levels (internal and external).
  • Comfortable managing some key accounts, and building strong commercial relationships.
  • Ability to flourish with minimal guidance, being proactive and able to handle uncertainty.
  • Proficient in Word, Excel, Outlook, and PowerPoint.
  • Passionate about spirits and the beverage industry.

What We Offer

Alexander Steele Recruitment is proud to offer a competitive salary, car allowance, and 10% bonus, as well as opportunities for professional growth and development.

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