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Customer Development Manager
2 months ago
Alexander Steele Recruitment is working exclusively with a world-renowned, global spirit company to find a talented Customer Development Manager to join their team.
Key Responsibilities- Account Management: Manage a portfolio of customer accounts to meet and exceed budgeted volume and value sales.
- Business Development: Increase distribution of the portfolio and grow rate of sale within a large and diverse customer base, developing robust business plans.
- Brand Activation: Differentiate the client's brands by creating and executing innovative in-outlet activation, striving to secure maximum visibility of their brands.
- Relationship Building: Build and develop relationships with key customers and groups within your territory, becoming the go-to supplier.
- Training and Education: Train and educate outlet team members to deliver perfect serves and collaborate to create new and exciting cocktails, delivering increased revenue.
- New Business Opportunities: Proactively seek out new business opportunities to grow their on-trade customer base.
- Performance Analysis: Understand and deliver insight to the business on weekly and monthly customer performance, drive action from this and deliver incremental growth.
- Internal Communication: Ensure accurate internal communication to supply team re promotions/activations/changes to distribution are kept up to date.
- Cross-Functional Working: Cross-functional working within the UK business and international departments.
- Product Knowledge: Develop excellent product knowledge and be critically aware of all market trends across beers, wines, and spirits.
- Prior experience in sales, marketing, or related field within the On-Trade.
- Brands drinks experience and use in cocktails would be advantageous.
- Entrepreneurial and ambitious self-starter with the ability to achieve targets and effectively organise own work schedule.
- Strong communication skills (both written and oral).
- Strong commercial/financial understanding, together with intellect and curiosity to interpret performance, recommending appropriate actions.
- Ability to manage projects and multi-task whilst building strong and positive relationships at all levels (internal and external).
- Comfortable managing some key accounts, and building strong commercial relationships.
- Ability to flourish with minimal guidance, being pro-active and able to handle uncertainty.
- Proficient in Word, Excel, Outlook, and PowerPoint.
- Passionate about spirits and the beverage industry.
