IT Digital Customer Experience Lead
4 weeks ago
About u-blox
u-blox is a global leader in positioning and wireless communication solutions for the Internet of Things (IoT). Our innovative products enable a wide range of applications, from automotive and industrial to consumer electronics.
IT Digital Customer Experience LeadAs the IT Digital Customer Experience Lead, you will play a pivotal role in shaping the digital interactions our customers have with u-blox. Reporting to the Head of Digital Business Solutions, you will be responsible for ensuring that all digital touchpoints align with our business objectives and deliver exceptional customer experiences.
Your Responsibilities- Lead and mentor teams responsible for Salesforce CRM and website development, providing guidance, support, and feedback while managing budgets and project timelines.
- Collaborate closely with Business Marketing product owners to define and prioritize the roadmap for Salesforce CRM and website development, ensuring it aligns with the overall business strategy and goals.
- Act as Solution Architect, guaranteeing that technical designs and implementations meet the specific needs and objectives of our business.
- Champion best practices and standards to ensure the quality, performance, and security of our CRM and website. Analyze key metrics and identify opportunities for continuous improvement and optimization.
- Serve as the Solution Owner for the Quote to Cash process within our ERP transformation program from an IT perspective.
- Manage the integration stream between our CRM and the new SAP ERP system.
- Oversee the implementation and management of marketing automation tools and processes, enhancing the efficiency and effectiveness of our marketing efforts across all customer touchpoints.
- Master's degree in computer science, Information Systems, or a related field with at least 5 years of experience managing digital projects.
- Deep understanding of Salesforce CRM and website development principles.
- Familiarity with SAP Sales and distribution processes.
- Proficiency in HTML, CSS, JavaScript, PHP, and other relevant web technologies.
- Experience integrating CRM and ERP systems using APIs, web services, and middleware.
- Excellent communication, collaboration, and leadership skills.
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Digital Customer Experience Manager
2 months ago
Cambourne, Cambridgeshire, United Kingdom u-blox Full timeAbout the RoleWe are seeking a highly skilled Digital Customer Experience Manager to join our IT department at u-blox. As a key member of our team, you will play a crucial role in ensuring that our digital interactions with customers are aligned with our business needs and objectives.Key ResponsibilitiesLead Digital Projects: Manage the teams responsible for...
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Digital Customer Experience Manager
2 months ago
Cambourne, Cambridgeshire, United Kingdom u-blox Full timeAbout the RoleWe are seeking a highly skilled Digital Customer Experience Manager to join our IT department at u-blox. As a key member of our team, you will play a crucial role in ensuring that our digital interactions with customers are aligned with our business needs and objectives.Key ResponsibilitiesLead Digital Projects: Manage the teams responsible for...
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Digital Customer Experience Manager
3 weeks ago
Cambourne, Cambridgeshire, United Kingdom u-blox Full timeJob DescriptionAs the Digital Customer Experience Manager at u-blox, you will play a key role in the IT department, reporting to the Head of Digital Business Solutions. Your main responsibility will be to ensure that the digital interactions with u-blox customers are aligned with the business needs and objectives.Your main tasks will include leading the...
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Digital Customer Experience Manager
3 weeks ago
Cambourne, Cambridgeshire, United Kingdom u-blox Full timeJob DescriptionAs the Digital Customer Experience Manager at u-blox, you will play a key role in the IT department, reporting to the Head of Digital Business Solutions. Your main responsibility will be to ensure that the digital interactions with u-blox customers are aligned with the business needs and objectives.Your main tasks will include leading the...
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Digital Customer Experience Manager
1 month ago
Cambourne, Cambridgeshire, United Kingdom u-blox Full timeJob Title: IT Digital Customer Experience Manager About the Role: As a key member of the IT department, you will play a crucial role in ensuring that digital interactions with u-blox customers align with business needs and objectives. You will be responsible for managing all relevant systems and collaborating with other IT managers, business stakeholders,...
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Digital Customer Experience Manager
1 month ago
Cambourne, Cambridgeshire, United Kingdom u-blox Full timeJob Title: IT Digital Customer Experience Manager About the Role: As a key member of the IT department, you will play a crucial role in ensuring that digital interactions with u-blox customers align with business needs and objectives. You will be responsible for managing all relevant systems and collaborating with other IT managers, business stakeholders,...
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Digital Customer Experience Manager
1 month ago
Cambourne, Cambridgeshire, United Kingdom u-blox Full timeJob Title: IT Digital Customer Experience Manager About the Role: As a key member of the IT department, you will play a crucial role in ensuring that digital interactions with u-blox customers align with business needs and objectives. You will be responsible for managing all relevant systems and collaborating with IT managers, business stakeholders, and...
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Digital Customer Experience Manager
1 month ago
Cambourne, Cambridgeshire, United Kingdom u-blox Full timeJob Title: IT Digital Customer Experience Manager About the Role: As a key member of the IT department, you will play a crucial role in ensuring that digital interactions with u-blox customers align with business needs and objectives. You will be responsible for managing all relevant systems and collaborating with IT managers, business stakeholders, and...
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Digital Customer Experience Manager
3 weeks ago
Cambourne, Cambridgeshire, United Kingdom u-blox Full timeJob Title: IT Digital Customer Experience Manager About the Role: As a key member of the IT department, you will play a crucial role in ensuring that digital interactions with u-blox customers align with business needs and objectives. You will be responsible for managing all relevant systems, collaborating with IT managers, business stakeholders, and...
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Digital Customer Experience Manager
1 month ago
Cambourne, Cambridgeshire, United Kingdom u-blox Full timeJob Title: IT Digital Customer Experience Manager About the Role: As a key member of the IT department, you will play a crucial role in ensuring that digital interactions with u-blox customers align with business needs and objectives. You will be responsible for managing all relevant systems and collaborating with IT managers, business stakeholders, and...
-
Digital Customer Experience Manager
1 month ago
Cambourne, Cambridgeshire, United Kingdom u-blox Full timeJob Title: IT Digital Customer Experience Manager About the Role: As a key member of the IT department, you will play a crucial role in ensuring that digital interactions with u-blox customers align with business needs and objectives. You will be responsible for managing all relevant systems and collaborating with IT managers, business stakeholders, and...
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Digital Customer Experience Manager
2 weeks ago
Cambourne, Cambridgeshire, United Kingdom u-blox Full timeJob Title: IT Digital Customer Experience Manager About the Role: As a key member of the IT department, you will play a crucial role in ensuring that digital interactions with u-blox customers align with business needs and objectives. You will be responsible for managing all relevant systems and collaborating with IT managers, business stakeholders, and...
-
Digital Customer Experience Manager
2 weeks ago
Cambourne, Cambridgeshire, United Kingdom u-blox Full timeJob Title: IT Digital Customer Experience Manager About the Role: As a key member of the IT department, you will play a crucial role in ensuring that digital interactions with u-blox customers align with business needs and objectives. You will be responsible for managing all relevant systems and collaborating with IT managers, business stakeholders, and...
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Digital Customer Experience Manager
3 weeks ago
Cambourne, Cambridgeshire, United Kingdom u-blox Full timeJob Title: IT Digital Customer Experience Manager About the Role: As a key member of the IT department, you will play a crucial role in ensuring that digital interactions with u-blox customers align with business needs and objectives. You will be responsible for managing all relevant systems, collaborating with IT managers, business stakeholders, and...
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Digital Experience Manager
1 month ago
Cambourne, Cambridgeshire, United Kingdom u-blox Full timeJob Title: IT Digital Customer Experience Manager About the Role: As a key member of the IT department, you will play a crucial role in ensuring that digital interactions with u-blox customers align with business needs and objectives. You will be responsible for managing all relevant systems, collaborating with IT managers, business stakeholders, and...
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Digital Experience Manager
1 month ago
Cambourne, Cambridgeshire, United Kingdom u-blox Full timeJob Title: IT Digital Customer Experience Manager About the Role: As a key member of the IT department, you will play a crucial role in ensuring that digital interactions with u-blox customers align with business needs and objectives. You will be responsible for managing all relevant systems, collaborating with IT managers, business stakeholders, and...
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Digital Experience Manager
1 month ago
Cambourne, Cambridgeshire, United Kingdom u-blox Full timeJob Title: IT Digital Customer Experience Manager About the Role: As a key member of the IT department, you will play a crucial role in ensuring that digital interactions with u-blox customers align with business needs and objectives. You will be responsible for managing all relevant systems, collaborating with IT managers, business stakeholders, and...
-
Digital Experience Manager
1 month ago
Cambourne, Cambridgeshire, United Kingdom u-blox Full timeJob Title: IT Digital Customer Experience Manager About the Role: As a key member of the IT department, you will play a crucial role in ensuring that digital interactions with u-blox customers align with business needs and objectives. You will be responsible for managing all relevant systems, collaborating with IT managers, business stakeholders, and...
-
Digital Experience Manager
1 week ago
Cambourne, Cambridgeshire, United Kingdom u-blox Full timeJob Title: Digital Experience ManagerAbout the Role:As the Digital Experience Manager at u-blox, you will play a key role in the IT department, reporting to the Head of Digital Business Solutions. Your main responsibility will be to ensure that the digital interactions with u-blox customers are aligned with the business needs and objectives.Key...
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Digital Experience Manager
2 weeks ago
Cambourne, Cambridgeshire, United Kingdom u-blox Full timeJob DescriptionAs the Digital Experience Manager at u-blox, you will play a key role in the IT department, reporting to the Head of Digital Business Solutions. Your main responsibility will be to ensure that the digital interactions with u-blox customers are aligned with the business needs and objectives. You will manage all the relevant systems and work...
