Technical IT Service Provider

3 days ago


Poole, Poole, United Kingdom Durateam Environmental Full time
About the Role

Durateam Environmental is currently seeking an IT Support Engineer to join our team. The successful candidate will be responsible for providing technical support on a range of software and expanding knowledge across various IT domains.

Responsibilities:
  • Serving as the first point of contact for IT hardware and software support.
  • Managing firewall configurations and ensuring their effective operation.
  • Providing support for laptops, including Mac devices.
  • Administering and managing user accounts and MS Office 365 profiles.
  • Diagnosing and resolving issues using systematic troubleshooting skills.
  • Performing daily system checks to maintain optimal performance.
  • Resolving complex problems and issues in a timely manner based on priorities.
  • Creating user guides and documentation.
  • Assisting both on-site and remote users with their IT needs.
  • Monitoring and maintaining networks and hardware resources.
What We Offer:

We offer competitive salaries ranging from $80,000 - $100,000 per year, depending on location and experience. Additionally, we provide on-site parking and private medical insurance.



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