Technical Help Desk Engineer

2 days ago


Poole, Poole, United Kingdom Spectrum IT Recruitment Full time
Job Overview:
We are seeking a Technical Help Desk Engineer to join our team based in Poole. As a Technical Help Desk Engineer, you will be responsible for providing high-quality technical support to clients. This is a full-time office-based role, with occasional opportunities to work from home.

Key Responsibilities:
Provide technical support to clients via phone, email, and in-person
Troubleshoot and resolve technical issues with computer systems, software, and hardware
Collaborate with colleagues to ensure seamless service delivery
Maintain accurate records of support requests and resolutions

Requirements:
Proven experience in a similar IT Support role
Excellent communication and problem-solving skills
Ability to work in a fast-paced environment
Strong knowledge of Windows Server and Office 365

Salary and Benefits:
We offer a competitive salary of £35,000 per annum, plus benefits including £4,200 annual leave entitlement, 25 days' holiday allowance, and other perks.

Application Process:
Please submit your application, including your CV and a cover letter, to us today.

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